© WINGS BOW TIES 2018

NEED ASSISTANCE?

 

+44 (0) 7545905290

info@wingsbowties.com

G239 Chilwell Lane

Bramcote

Nottingham

NG9 3DU

 

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CUSTOMER CARE

At WINGS Bow Ties we pride ourselves on our customer service. If you have any questions regarding our products or your purchase please do not hesitate to contact us.

Have any questions or concerns? 

We’re always ready to help!

Contact us at

+44 (0) 7545905290

or send us an email to:

info@wingsbowties.com

Address

239 Chilwell Lane

Bramcote

Nottingham

NG9 3DU

RETURNS

WINGS Bow Ties offer a 28 day return policy on all orders providing the product has not been worn and the packaging is in perfect condition. If the product shows signs of being worn, we cannot issue a refund. Shipping is at the cost of the customer.

FAQ

Do you provide International delivery?

 

We can offer international delivery. Please email us for more details.

How do I return an item?

 

We recommend sending your return to us via recorded delivery via the Post Office so you can be sure it will get to us. Returns are shipped at the customers cost.

 

What is your returns policy?

 

WINGS Bow Ties offer a 28 day return policy on all orders providing the product has not been worn and the packaging is in perfect condition. If the product shows signs of being worn, we cannot issue a refund. Return shipping is at the customers cost.

 

How do I track my order?

 

All orders will be sent via recorded delivery. We will always endeavor to send you a tracking number so you can keep tabs on your delivery.

 

How do I care for my WINGS Bow Tie?

WINGS are made from real feathers and although they are handcrafted to the highest standard we recommend that a good amount of care is taken to preserve your bow tie.

  • Keep your bow tie in the box provided when not being worn.

  • Hold your bow tie in the middle and try to avoid touching the feathers.

  • If any feathers move out of place, try using a very soft brush to tease them back into place. You can spray the bow tie with an alcohol based hairspray to keep in place.

  • If dirty DO NOT machine wash. Carefully use a damp lint free cloth and softly wipe in the direction of the feathers.

  • If the feathers move out of place after being worn, carefully hold the bow tie over a pan of boiling water or boiled kettle and let the steam help reset the feathers.